Terms of service

Effective date: October 9, 2026

1. Overview

This website, pinbannernest.com (the "Site"), is operated by KGT Crafts LLC, doing business as PinBanner Nest ("we," "us," or "our"). By visiting the Site or buying from us, you agree to these Terms of Service ("Terms"), along with our Refund Policy, Shipping Policy, and Privacy Policy, which are part of these Terms. If you do not agree, please do not use the Site.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, or be using the Site with the involvement of a parent or guardian, to place an order.

3. Products

  • Our products are handmade canvas pin banners, pennants, and related items. Because each item is handmade, small variations in color, stitching, size, and finish are normal and are not defects.
  • Colors may look slightly different on your screen than in person.
  • Enamel pins are not included with banners or pennants unless a listing clearly says otherwise. Pins shown in photos are for display only.
  • We may change, discontinue, or limit quantities of any product at any time without notice.

4. Personalized and custom orders

  • You are responsible for checking the spelling, text, and details you provide for personalized items. We make items as submitted.
  • By submitting text, images, or designs, you confirm you have the right to use them, and that they do not infringe anyone else's rights or contain unlawful or offensive content.
  • We may decline any custom request at our discretion.

5. Pricing and payment

  • Prices are listed in US dollars and may change at any time. The price shown at checkout is the price you pay, plus applicable taxes and shipping.
  • If an item is listed at an incorrect price because of an error, we may cancel the order and refund any payment.
  • Payments are processed by Shopify and its payment partners. We do not store your full card details.

6. Orders

We may refuse or cancel any order, for example in cases of suspected fraud, errors in product or pricing information, or inventory problems. If we cancel an order after you have paid, we will refund you in full.

7. Shipping, returns, and refunds

We currently ship within the United States only. Shipping is covered by our Shipping Policy. Returns and refunds are covered by our Refund Policy. Title and risk of loss pass to you when we hand the item to the carrier, except as described in those policies.

8. Intellectual property

All content on the Site, including text, photos, graphics, logos, and designs, belongs to KGT Crafts LLC or its licensors and is protected by law. You may not copy, reproduce, or use it for commercial purposes without our written permission. Our National Parks designs are original or inspired artwork created by PinBanner Nest. PinBanner Nest is not affiliated with, sponsored by, or endorsed by the National Park Service. National park names and other third-party names are used only to describe our products and remain the property of their respective owners.

9. Acceptable use

You agree not to use the Site for any unlawful purpose, to interfere with its operation, to attempt unauthorized access, or to submit false or misleading information.

10. Product reviews and submissions

If you send us reviews, photos, or feedback, you give us permission to use, display, and share them in connection with our business, without payment to you. Please do not submit anything unlawful, offensive, or that you do not have rights to.

11. Third-party links and services

The Site may link to or rely on third-party services (such as Shopify, payment processors, and carriers). We are not responsible for their content, policies, or actions.

12. Product safety and disclaimer of warranties

  • Our banners and pennants are decorative items and are not toys.
  • Small parts notice: Pom pom pennants contain small parts, such as pom poms, that could come loose and present a choking hazard. They are not intended for children under 3. Please keep them out of reach of young children.
  • Except as stated in our Refund Policy, the Site and our products are provided "as is" and "as available," without warranties of any kind, express or implied, to the fullest extent permitted by law.

13. Limitation of liability

To the fullest extent permitted by law, KGT Crafts LLC, doing business as PinBanner Nest, and its members, managers, and employees will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our products. Our total liability for any claim will not exceed the amount you paid for the product involved.

14. Indemnification

You agree to indemnify and hold harmless KGT Crafts LLC, doing business as PinBanner Nest, and its members and managers from claims arising from your breach of these Terms or from content you submit, including personalization details.

15. Governing law and venue

These Terms are governed by the laws of the State of Nevada, USA, without regard to its conflict of law rules. Any dispute will be handled in the state or federal courts located in Clark County, Nevada, unless the law requires otherwise.

16. Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted on this page. Continuing to use the Site after changes are posted means you accept them.

17. Severability

If any part of these Terms is found unenforceable, the rest will remain in effect.

18. Contact

Questions about these Terms? Contact us through our Contact page at https://pinbannernest.com/pages/contact.

KGT Crafts LLC, doing business as PinBanner Nest Clark County, Nevada, USA